CCT Class Overview
The Carpet Cleaning Technician (CCT) certification covers the art and science of carpet cleaning to professional service providers and others in related industries. Emphasis is placed on practical application, identifying fiber, yarn, and carpet constructions, style types, and finishes, soiling conditions, cleaning science and methodology, and other issues and concerns faced by individuals who maintain and clean installed broadloom carpet.
Upon achieving the certification, you have demonstrated you know how to perform carpet cleaning techniques and procedures, including pre-inspection, fabric identification, basic cleaning chemicals and equipment, and proper cleaning techniques and procedures with a residential and light commercial emphasis.
Ideal for: Technicians, business owners and managers, contractors, and property managers.

Free Fabric Fiber Identification Kit!
All students will receive a free fiber ID kit after registration. Kit will include essential supplies to test a variety of fabric fibers, making it easy for technicians to select the right products for cleaning.
We recommend registering EARLY to ensure kits can be shipped to you in advance of class.
All kits include the following:
- Fiber ID Chart
- Fabric and Carpet Samples
- pH Testing Strips

CCT Course Agenda
- Introduction to Carpet Residential Cleaning
- Module 1: The Carpet Yarn Basics
- Module 2: Chemistry 101 Keeping It Simple
- Module 3: The Yarn Characteristics: Natural Yarns
- Module 4: The Yarn Characteristics: Synthetic Yarns
- Module 5: The Yarn Characteristics: Blended Yarns
- Module 6: Yarn Protectors
- Module 7: Yarn Fiber Identification
- Module 8: Fiber and Yarn Construction
- Module 9: Carpet Construction: Woven, Tufted & Modular
- Module 10: Carpet Dyeing and Styles
- Module 11: Carpet Installation Issues
- Module 12: Soils Defined and Explored
- Module 13: The Cleaning Chemical Basics
- Module 14: The T.A.C.T. Theory
- Module 15: Spot and Stain Removal
- Module 16: The Cleaning Systems
- Module 17: Carpet Pre-Inspections and Guidance
- Module 18: Safety and Environmental Concerns
- Module 19: Residential Cleaning Case Studies
Class Schedule - Zoom / Live Stream
The following schedule applies to all days of training.
- 7:00 AM - check-in
- Class begins 30 min after check-in
- 4:30 PM - class ends
This is a Live Stream / Online training. Each student is required to have their own computer with a web cam and audio connection. Students are expected to be on camera and fully engaged in class each day.
Zoom/Class Login information will be sent via email approximately 48 hours before class begins.
PLEASE NOTE THE CLASS TIME ZONE:
(UTC-08:00) Pacific Time (US & Canada)

What Makes This Course Important and Different from Others?
- This course is a deep study of all the many aspects and challenges of residential carpet cleaning.
- Attendees discuss all yarns utilized in residential settings.
- We discuss what chemistry is required for each time of yarn to both restore and maintain.
- Carpet mill requirements are discussed and as well as IICRC Requirements for the best results possible,
- Customer interaction, whether with a cleaning service for property management is included.
- This course, as in all IICRC Courses, is instructed in a generic format.
- Student hands-on or instructor demonstrated spot and stain removal are included, and in a generic format.
- An IICRC CMT certification exam is offered to all attending, once the course is completed.
- This class, as in all our courses, is approved for IICRC CEC’s.
- This carpet course is ideal for those considering investing in or starting up a carpet cleaning business. They should take this course before investing in it, to better understand the day-to-day needs and demands of the cleaning business.

Professional Residential
Carpet Cleaning Textbook
All students will receive a robust textbook filled with full-color photos that demonstrate concepts for easy understanding and reference.
Tuition fee includes free digital AND hard copy of the textbook.

Specialty Tools Needed

Stain Removal

Pre-existing Conditions
Digital Resources
After enrolling you will receive detailed instructions to prepare for the class including access to the digital textbook.
If you need assistance with your digital class resources, please contact AG Pro Training at support@agprotraining.com.
You must be registered & logged in to access.
Meet Your Instructor
Mark Exner
- IICRC Approved Instructor & IICRC Cleaning Standards Writer
- ISSA’s Cleaning Management Institute Master Trainer
- In the Cleaning and Restoration Industry since 1974
- Over 50 years field experience, one of the most ever in the Cleaning Industry
- IICRC Standards Writer for the IICRC S100 Carpet & Rug Cleaning Standard
- Industry Inventor and Patent-Holder

IICRC Certification
To earn certification, students must pass the certification exam, which is available for an additional fee paid directly to the IICRC. Students must visit www.iicrc.org to register online and submit the exam fee prior to or on the first day of class. Please contact the IICRC with any questions regarding this process
