Course Overview
This first of its kind course covers all popular hard floors.
- How to clean and maintain these floors from ceramic to stone.
- Basics in floor care chemistry, equipment.
- Tools and more.
Ideal for: Janitorial/custodial professionals, property managers, in-house and independent cleaning staffs.
Available Formats + Duration |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
Live Stream - 1 day |
None |
None |
7 |
Course Agenda:
- Module 1: Hard Floor Cleaning Opportunities
- Module 2: Chemistry: A Simple Guide
- Module 3: Soils We Remove
- Module 4: Basic Hard Floor Chemicals
- Module 5: Hard Floor Equipment and Tools
- Module 6: Applying the TACT Theory
- Module 7: General and Daily Floor Maintenance Guide
- Module 8: Solid and Laminated Wood
- Module 9: The Laminate Floors
- Module 10: Vinyl, Luxury, Solid, Sheet, and Vinyl Composition
- Module 11: The Soft Stone Floors
- Module 12: The Hard Stone Floors
- Module 13: Concrete
- Module 14: Clay Based Tiles
- Module 15: Terrazzo Floors
- Module 16: Rubber Floors
- Module 17: "Combination" Floors
- Module 18: Basic Floor Identification
- Module 19: Stripping and Refinishing
- Module 20: Grout Cleaning and Restoration
- Module 21: Protecting the Floor
- Module 22: Health and Safety
Free pH Test Kit!
All students will receive a free pH test kit shipped directly to them.
We recommend registering EARLY to ensure kits can be shipped to you in advance of class.

| Name | Date | Duration | Location Name | Instructor | Price | Link to Register | |
|---|---|---|---|---|---|---|---|
| Cleaning Basics 101: Hard Floor Care Basics | Friday, November 21, 2025 | 1 Day | Live Stream | Mark Exner | $239 | Includes Free pH Test Kit & Hard Copy Textbook! | Register |
What Makes This Course Important and Different from Others?
- As many as already know, hard flooring has surpassed carpeting as a preferred flooring, making hard floor care knowledge increasingly important by the day.
- This course is an overview of hard floor care.
- This course is similar to Custodial Part 2 but is more oriented towards (non-custodial) cleaning professionals.
- Ideal for Floor Covering Stores, Flooring Salespersons, Flooring Specifiers, carpet cleaners looking to add hard floor cleaning services.
- A refresher course for floor care technicians.
- This course is good for IICRC CEC’s.

Professional Hard Floor Care Basics Textbook
All students will receive a robust textbook filled with full-color photos that demonstrate concepts for easy understanding and reference.
Tuition fee includes free digital and hard copy textbook.



