AG Pro Training (“we”, “us”, “our”) is committed to protecting the privacy of our users online. Accordingly, we have developed this Privacy Policy ("Policy") to inform users of our policies and procedures regarding the collection, use and disclosure of data we receive from all users of www.agprotraining.com (the "Site"). Our primary goals in collection of information are to provide and improve our Site, to administer your use of the Site and Services, and to enable users to enjoy and navigate the Site.

What Information We Collect and How We Use It:
We collect personal information that identifies you as an individual ("personal information"), such as your name, email address, phone number, mailing address, company affiliation, and any other information tied to your identity. This information is used to process your class registrations or purchases, deliver course materials, prevent fraudulent transactions, and support your user experience. In general, you can browse the Site without providing personal information.

Target Automation Collection:
We use cookies and other technologies to enhance your experience with our Site. Cookies are small pieces of data stored on your device to help us personalize content and ads, store registration data, and analyze site traffic. We also share information about your use of our Site with our advertising and analytics partners (e.g., Google, Facebook, Microsoft), who may combine it with other data you’ve provided or that they’ve collected independently. Please refer to their respective privacy policies for more information on how they handle data.

Ordering:
When you place an order for seminars, we use Stripe to collect personal information, including your name, contact details, and credit card information. This information is used to process payment, confirm registration, and communicate with you about your order. All transactions are secured using HTTPS and SSL encryption. AG Pro Training does not store your credit card information

Sharing Your Information:
We do not sell, trade, rent, or otherwise retransmit your personal information to unrelated third parties without your consent, except as outlined in this Policy.

Student Information Sharing with Instructors:
When you register for a class through our Site, your information—including your name, email address, phone number, company affiliation, and any required certification details—may be shared with the instructor or school responsible for delivering the training. This sharing is necessary to:

  • Complete your registration with relevant certifying bodies (e.g., the IICRC),
  • Deliver course materials and communicate about class logistics,
  • Verify attendance and issue certificates, and
  • Comply with any legal or accreditation-related obligations.

Instructor/School Marketing Communications:
Instructors and schools may use your information to contact you with relevant class follow-ups or future training opportunities. Any such communication must comply with applicable data privacy and anti-spam laws (such as CAN-SPAM or CASL). You may opt out of these communications at any time by contacting the instructor or school directly.

Compliance with Law and Law Enforcement:
We may disclose your personal information to government or law enforcement officials or private parties if we believe it necessary to: (a) comply with the law; (b) enforce our Terms or this Policy; (c) protect our rights, property, or safety; or (d) respond to legal processes such as subpoenas or court orders.

Your Rights and Choices:
If you wish to be removed from all communications or request deletion of your information, please email support@agprotraining.com with "Remove From All Contact Lists" in the subject line. You will receive confirmation that your contact information has been moved to our Do Not Contact list.

Links To Third Party Web Sites:
Our Site may include links to third-party websites for additional services or resources. This Policy does not apply to those sites. We recommend reviewing their privacy policies separately.

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you and does not cover the information practices of those third-party Web sites linked to our Site. We suggest that you carefully review the privacy policy and terms of use of each third-party web site that you visit.

Reviews and Testimonials:
By submitting a review or testimonial, you agree that:

  • Your feedback is based on first-hand experience;
  • You are not affiliated with or a competitor of the instructor or school reviewed;
  • AG Pro Training may use your testimonial for promotional purposes;
  • Your first name and last initial may be shared with the instructor or school;
  • AG Pro Training owns all submitted testimonials and retains exclusive rights to use them.

Your California Privacy Rights:
If you are a California resident, you may request disclosure of what personal data we have collected and how it has been used in the last 12 months. To request this information, email support@agprotraining.com.

Changes To This Statement:
Any updates or changes to the terms of this Privacy Policy will be posted here on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information on our Site, to see if this Privacy Policy has changed.

By using our Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use.

Data Retention:
We retain personal information only as long as necessary to fulfill the purposes described in this Policy unless a longer period is required or allowed by law.

International Users: If you are accessing the Site from outside the United States, please note that your information may be transferred to and stored in the U.S. By using the Site, you consent to this transfer.

Changes to This Policy:
We may update this Policy from time to time. Any changes will be posted on this page with a new revision date. Continued use of our Site after any update indicates acceptance of the revised Policy.

Contact Us:
If you have questions or concerns about this Privacy Policy, please contact us at:

AG Pro Training
126 E Kilgore Road
Suite 400 #481
Portage, MI 49902
support@agprotraining.com

Nondiscrimination Policy:
AG Pro Training does not discriminate based on race, color, sex, sexual orientation, religion, age, national or ethnic origin, political beliefs, veteran status, or disability in its programs or activities.

For questions related to this policy, contact us at the address above.

Last revised on June 1, 2025.