Business Development Classes
Whether you're just starting out or scaling up, our business development classes are designed to equip cleaning and restoration pros with the skills they need to thrive. From marketing and sales strategies to operations and leadership essentials, you'll find practical, real-world training that helps you drive growth, streamline your processes, and lead your team to success.
Art of Marketing to Agents and Adjusters
In this powerful one-day course, you’ll learn how to win the trust of insurance agents and adjusters—two of the most valuable sources of ongoing claims referrals. You’ll walk away with a clear understanding of how the insurance ecosystem works, what matters most to agents and adjusters, and how to position your company as their go-to restoration partner.
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
Live Stream |
None |
No |
7 |
Scaling a Restoration Business in Record Time
This comprehensive 1-day program is designed to help business owners, managers, and marketers in the disaster restoration industry. We'll focus on how to Build Wealth, create Market Dominance, and maintain Freedom through innovative Marketing, Sales, and Employee Engagement techniques.
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
Live Stream |
None |
No |
7 |
Employee Onboarding & Leadership Development
In this 1-day course, restoration managers and business owners will learn how to recruit and onboard restoration employees to maximize their success and productivity. Discover the key steps to building a winning employee onboarding process that reduces turnover and stress.
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
Live Stream |
None |
No |
0 |
"Winning on the Homefront!" - MP3 Course
Does your company perform services in client’s homes? Then you (and ALL your employees) need this digital course… Winning on the Homefront’ focuses on the ‘Emotional Dynamics’ created as your services are performed in the residential environment. Managers, sales staff, phone dispatchers along with other office workers and front-line technicians (especially!) will love this training!
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
7 hour audio course |
None |
No |
0 |
"Healing the Loss!" - MP3 Course
You and your techs are experts at restoring damaged homes. But how are you at “healing the insured” after they have been traumatized by a sudden, devastating loss…
This 8-lesson MP3 audio course is an automated “empathy tool” to help even the most macho tech feel the pain of a devastated insured. Instead of you repeating boring basic etiquette rules to every new hire, deploy this targeted-to-restoration training strategy: a plug-and-play system tied directly to an employee’s compensation!
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
7 hour audio course |
None |
No |
0 |

Owner's & Manager's Retreat
Get ready for an immersive two-day event that promises to supercharge your leadership skills, inspire success, and connect you with industry experts and peers. The Owner's & Manager's Retreat is designed to equip you with practical strategies, tactics, and systems that will not only fortify your existing business but also pave the way for sustainable growth.
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
In-Person |
None |
No |
14 |
Job Bidding & Marketing
Calling all Building Service Contracting owners! Elevate your bidding game and drive sustainable growth with our upcoming Bidding Class tailored for your cleaning business! This class equips you with the tools to create competitive, profitable bids that win contracts and fuel growth.
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
In-Person |
None |
No |
0 |
Custodial Master's Bootcamp
Elevate your cleaning operations to new heights with the exclusive Custodial Master's Bootcamp – the ultimate opportunity for leaders like yourself to empower your managers with cutting-edge cleaning knowledge and skills.
Whether your managers are new to their roles or seasoned professionals seeking to enhance their skills, this hands-on workshop is designed to cover all aspects of floor care, green initiatives, and more, ensuring a safe and healthy environment.
Formats |
Pre-Requisite |
Exam Available |
IICRC CECs |
|---|---|---|---|
In-Person |
None |
No |
0 |
View All Business Development Classes
Click any of the class names below to view all available dates.
- Bidding Cleaning Contracts for Profit
- Custodial Master's Bootcamp
- "Healing the Loss" - On-Demand Audio Course
- Owner's & Managers Retreat
- "Winning on the Homefront!" - On-Demand Audio Course
| Date | Duration | Format | Location Name | Price | Link to Register | |
|---|---|---|---|---|---|---|
| Thursday, September 17, 2026 | 1 Day | In-Person Class | Orlando, FL | $316.29 | Register |
| Date | Duration | Format | Location Name | Price | Link to Register | |
|---|---|---|---|---|---|---|
| Monday, November 16, 2026 | 4 Days | In-Person Class | Orlando, FL | $1,313.79 | Earlybird Discount! | Register |
| Date | Duration | Format | Location Name | Price | Link to Register | |
|---|---|---|---|---|---|---|
| On Demand | $298 | Register |
| Date | Duration | Format | Location Name | Price | Link to Register | |
|---|---|---|---|---|---|---|
| Thursday, November 5, 2026 | 2 Days | In-Person Class | Reading, PA | $795 | Register |
| Date | Duration | Format | Location Name | Price | Link to Register | |
|---|---|---|---|---|---|---|
| On Demand | $298 | Register |






