A Quick-Start Guide for Cleaning and Restoration Pros
If you're just getting started in the cleaning or restoration industry, whether as a technician or a new business owner, investing in professional education is one of the smartest moves you can make.
Why? Because mistakes on the job aren't just costly—they can be dangerous. Improper cleaning techniques can damage property, and in some restoration scenarios, they can even pose health risks to you and your customers.
But with dozens of IICRC classes out there, many students ask the same question:
“Where should I start?”
This quick-start guide breaks down the best first steps in your IICRC training journey—focusing on two of the most common career paths: carpet cleaning and water damage restoration.
Why Start with IICRC Certification?
The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is the industry standard for professional training. Their certifications are recognized nationwide (and in some states, required by insurance carriers and employers). Whether you’re looking to stand out to clients or grow your skills, IICRC training is a trusted way to build your reputation and results.
Path 1: Professional Carpet Cleaning
Carpet cleaning may seem straightforward, but doing it well requires knowledge, technique, and the right chemistry. The following IICRC classes will give you the foundation you need to clean with confidence:
1) IICRC Carpet Cleaning Technician (CCT)
The CCT course is a 2-day training designed to teach the fundamentals of professional carpet cleaning. This course covers:
- Carpet fiber types and construction
- Cleaning methods, pH and chemistry
- Proper equipment usage
- Spot removal techniques
You won’t just learn how to clean—you’ll learn how to clean well— minimizing damage to fibers, preventing over-wetting, and boosting customer satisfaction.
2) IICRC Upholstery and Fabric Cleaning Technician (UFT)
Once you’ve completed CCT, UFT is a natural next step. Think beyond carpets—most homes and offices are filled with cleanable soft surfaces:
- Sofas, loveseats, and chairs
- Office partition walls and upholstered furniture
- Delicate fabrics with specialized methods
Why it matters: Upholstery cleaning is a natural upsell on most carpet jobs, increasing your income with minimal added cost or time.
3) IICRC Odor Control Technician (OCT)
Odor issues are often the real reason customers call to have their carpet cleaned. Problems are usually smelled before they are seen.
The OCT course gives you the skills to:
- Identify odor sources, such as urine, feces, mildew, smoke, and even skunk
- Use thermal fogging, ozone, and other advanced deodorizing methods
- Safely remove odors instead of just masking them
Adding odor control to your services helps you solve the problem behind the problem—which builds loyalty and referrals.
Path 2: Water Damage Restoration
1) IICRC Water Restoration Technician (WRT)
This is THE must-have certification for anyone doing water damage work. Safety, speed, and standards—this course teaches all three.
You’ll learn:
- The science of structural drying (based on the IICRC S500 standard)
- How to assess damage, monitor progress, and document work
- How to protect yourself from hazards like black water, mold, and structural collapse
WRT training is based on the IICRC S500 Standard—the industry rulebook for water damage jobs. If you want to protect your team, do the job right, and avoid costly callbacks, this class is a must.
2) Fire and Smoke Restoration Technician (FSRT)
Many restoration jobs involve both water and fire damage. When sprinklers or hoses are used to put out a fire, you’re left with a unique mix of problems:
- Soot and char from burned materials
- Waterlogged drywall and insulation
- Smoke odor in contents and surfaces
FSRT training teaches you how to handle these challenges safely and efficiently. You'll also gain insight into deodorization strategies and fire-specific safety concerns.
3) IICRC Odor Control Technician (OCT)
Just like in cleaning, odor control is a crucial part of restoration. From musty basements to fire-damaged homes, the ability to tackle tough odors adds value to your service—and gets jobs done faster.
The Smartest Investment You Can Make
Whether you’re just entering the field or looking to sharpen your skills, IICRC certification training sets you apart. These classes teach more than just technical skills—they teach professionalism, safety, and consistency.
And when you’re ready to begin?
AG Pro Training connects you with live stream and in-person IICRC courses from trusted instructors. Our listings are easy to browse, fast to register, and focused on helping you succeed in your career.
Ready to Start Your Training Journey?
Explore upcoming CCT training, WRT training, and more at AG Pro Training and take the first step in your certification journey today.